About Us

Who we are

Hamjambo Connections is an East African consumer electronics catalog retailer headquartered in Karen, Nairobi.

We work with financial institutions to help their customers access ‘trusted’ and quality products with local warranty support. We have been retailing since 2007 and served +100K customers across Eastern Africa. 

We seek to build circles of trust with shared enriching benefits for the partner financial institutions and their customers. 

Our Promise

Genuine Products

100% genuine products with 12-24 month warranties.

Zero Delay

Zero Delay Policy on in-warranty returns. 3-5 days at service centre. 

Next Day Delivery

Next Day Deliveries on orders received by 2pm for in-stock items.

Consumer Experience

Consumer immersive experience – VR enabled, live devices, answer queries within 12-24 hours on social media and use of product review videos. 

After-Sales Service

After-sale call within 21 days. 

Why buy from Hamjambo?

Product Support & Repair.

We only stock items with local in-country manufacturer’s warranty.   Any warranty on a manufacturer’s product will apply when purchased on Hamjambo.com or from a our catalogue.  To receive a free copy of the manufacturer’s warranty, either before you buy or as a replacement, write to: Subject: Warranty Request sema@hamjambo.com

Extended Warranty

Enjoy peace of mind at a lower price. Get your enhanced & extended protection so you’re covered when your warranty comes up short. You get this at the point of purchase.

Buy/Sell Back

We offer consumers the ability to quickly and easily sell their used electronics online. This is done in a secure and hassle-free online marketplace for Hamjambo Club members.

Financing

Incase you need financing let us know.